Privacy Policy
At Suova, we are deeply committed to protecting your privacy and safeguarding your personal information with the highest standards of confidentiality and security.
This Privacy Policy explains how we collect, process, use, and protect your personal data in compliance with global data protection regulations, including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).
Introduction
Welcome to PT Suova Technology Indonesia Privacy Policy. We understand the importance of protecting your personal information and are committed to being transparent about how we collect, use, and safeguard your data.
This Privacy Policy applies to all users of our website and services. By using our website or services, you agree to the terms outlined in this policy.
Data Collection
We collect personal information in the following ways:
- When you create an account
- During your use of our services
- establishing and maintaining a contractual relationship with you
- When you communicate with us via forms, email, or phone (any communications)
- Through automated technologies such as cookies and tracking tools
- From third-party integrations and analytics services
We process the data you provide or share as part of using our services (along with automated analysis of your activity on websites and in applications).
You give us personal data necessary to provide you with services, for example, by filling out contact, subscription, and the like forms on the website.
We also process data concerning and collected during your activity on our websites and in applications, including websites and places visited, time of visit, clicks, way of using services (e.g. searching for products or services), information about the end device or browser such as its location, etc.
Types of Data Collected:
- Personal Data: Name, email address, phone number, business details, etc.
- Technical Data: IP address, browser type, device information, etc.
- Usage Data: Website interactions, visited pages, session duration, etc.
- Location Data: Country, region, city, etc.
- archive information to claim or defend our legal interests.
- manage our contractual relationships (communication, newsletter, performance of the contract),
- meet tax and accounting obligations.
Data Usage
We use your personal information for the following purposes:
- Providing and improving our services
- Personalizing user experience
- Processing transactions
- Sending promotional communications
- Responding to customer support requests
- Processing transactions and managing user accounts
- Complying with legal obligations
- Ensuring security and fraud prevention
- Sending important service updates, marketing messages, and promotional offers (with opt-out options)
- Applying professional qualification job
Data Protection
We implement a variety of security measures to maintain the safety of your personal information:
- Encryption of sensitive data
- Regular security audits
- Restricted access to personal information
- Secure data storage practices
User Rights
You have the following rights regarding your personal information:
- Right to access your personal data
- Right to request correction
- Right to request deletion
- Right to restrict processing
- Right to data portability
- Right to withdraw consent
- Right to know Request details about the personal data we collect and how we use it.
- We will not discriminate against you for exercising your privacy rights.
Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Phone: +62-851-3485-3769
Address: Jl. Jenderal Gatot Subroto Times Square Paramount No. 87125 Kab. Tangerang, Banten, 15810