Cookie Policy

PT Suova Technology Indonesia (“Suova”, “we”, “us”, or “our”) is committed to being transparent about how we use cookies and similar technologies on our website.

This Cookie Policy explains how cookies and similar technologies may be used when you visit suova.co.id and its related pages, why we use them, what information they may collect, how third parties may use them, and the choices available to you.

This Cookie Policy should be read together with our Privacy Policy, which explains more broadly how we collect, use, disclose, store, and protect personal data.

1. What Are Cookies?

Cookies are small text files or pieces of data that a website may store on your browser or device when you visit or interact with the website.

Cookies can help websites operate correctly, remember preferences, maintain security, understand how visitors use a website, improve performance, and, where applicable, support advertising or marketing activities.

Cookies may contain or be associated with information such as a unique identifier, browser or device information, language preferences, session information, pages visited, interaction data, referring pages, approximate location derived from an IP address, and timestamps.

Cookies do not necessarily identify you directly. However, some cookie-related information may be considered personal data when it can identify, relate to, or be linked with an identifiable individual.

2. Similar Technologies

In addition to traditional cookies, we may use other technologies that perform similar functions, including local storage, session storage, pixels, tags, scripts, software development technologies, and similar identifiers.

For simplicity, references to “cookies” in this Policy also include these similar technologies unless otherwise stated.

3. Session and Persistent Cookies

Cookies may be either session cookies or persistent cookies.

Session cookies generally remain active only while your browser session is open and are usually deleted after you close your browser.

Persistent cookies remain on your device for a specified period or until they are manually deleted. They may be used, for example, to remember preferences between visits or measure website activity over time.

4. First-Party and Third-Party Cookies

First-party cookies are placed or controlled directly by Suova through our website.

Third-party cookies are placed or controlled by third-party service providers whose technologies are integrated into our website.

Third-party providers may process information collected through their technologies in accordance with their own privacy and cookie policies. Their processing practices are controlled by those providers and may be subject to different terms and privacy practices.

5. Why We Use Cookies

We may use cookies and similar technologies to operate and secure our website, maintain website functionality, remember user preferences, understand website usage, diagnose technical issues, improve website performance and user experience, measure the effectiveness of our content and campaigns, prevent abuse or fraudulent activity, and support other business and marketing activities where permitted by applicable law.

The cookies available on the website may change over time as we improve our services, website functionality, security measures, analytics tools, and integrations.

6. Strictly Necessary Cookies

Strictly necessary cookies are required for the website or certain features to operate properly.

They may be used for purposes such as security, fraud prevention, network management, session management, form functionality, consent preference storage, traffic management, and other functions necessary to deliver a service you request.

Because these cookies are necessary for the website to function or provide requested services, they may not require consent where applicable law permits their use without consent.

Blocking these cookies through your browser may cause parts of the website to stop functioning correctly.

7. Functional and Preference Cookies

Functional cookies help provide enhanced functionality and a more personalized experience.

They may be used to remember preferences such as language, region, interface settings, previously selected options, or other choices so you do not need to configure them again on every visit.

If these cookies are disabled, some website features may not work as expected or certain preferences may not be remembered.

8. Analytics and Performance Cookies

Analytics and performance cookies help us understand how visitors use our website and how the website performs.

These technologies may collect information about pages visited, navigation paths, approximate visit duration, interaction with website elements, browser and device characteristics, traffic sources, technical errors, and other aggregated or pseudonymous usage information.

We may use analytics providers, including services such as Google Analytics where enabled, to help us understand website traffic and improve our website, content, services, and user experience.

Where required by applicable law, analytics cookies will be used only after obtaining the appropriate consent.

9. Advertising and Marketing Cookies

Where enabled, advertising or marketing technologies may help us measure campaign performance, understand how visitors arrive at our website, evaluate the effectiveness of marketing activities, prevent repetitive advertising, or provide more relevant marketing communications.

These technologies may be operated by Suova or by advertising, analytics, social media, or technology partners.

Where required by applicable law, advertising and marketing cookies will not be activated until you have provided the necessary consent.

Suova does not intend to use cookies to make decisions that produce legal or similarly significant effects about website visitors solely through automated processing.

10. Security and Fraud Prevention Technologies

We may use cookies and similar technologies to protect our website, systems, forms, and users against spam, automated abuse, malicious traffic, unauthorized access, fraud, and other security threats.

These technologies may analyze technical signals such as IP address, browser information, device characteristics, request patterns, or security-related interactions.

Some security technologies may be provided by third-party infrastructure or security providers.

11. Third-Party Services

Our website may integrate services provided by third parties for purposes such as analytics, security, embedded content, website infrastructure, communications, form protection, advertising measurement, or other functionality.

Depending on which website features are active, those third parties may place cookies or use similar technologies on your device.

Third-party services may change from time to time as we update our infrastructure or website features. We encourage you to review the privacy and cookie information provided by the relevant third-party provider if you would like to understand its data practices in more detail.

12. Consent and Your Choices

Where applicable law requires consent for non-essential cookies, we will seek your consent before activating those cookies.

You may be given the option to accept all cookies, reject non-essential cookies, or manage individual categories through a cookie banner, preference center, or other consent management interface where available.

Your decision regarding optional cookies does not affect the operation of strictly necessary cookies.

You may withdraw or change your consent at any time where cookie preference controls are available. Changing your preferences will not affect the lawfulness of processing carried out before your consent was withdrawn.

13. Managing Cookies Through Your Browser

Most browsers allow you to view, delete, block, or restrict cookies through browser settings.

You may also configure your browser to notify you when a website attempts to place a cookie.

Please note that disabling or deleting certain cookies may affect website functionality, stored preferences, forms, security features, or other parts of your browsing experience.

Browser settings vary by provider and device, so please refer to your browser's help documentation for the most current instructions.

14. Cookie Duration and Retention

The amount of time a cookie remains on your device depends on its purpose and configuration.

Some cookies expire when you close your browser, while others may remain for a defined period unless deleted earlier.

We seek to retain cookie-related information only for as long as reasonably necessary for the purpose for which it was collected, subject to applicable legal, security, accounting, dispute-resolution, or operational requirements.

Third-party providers may apply their own retention periods to information they collect through their technologies.

15. Personal Data Collected Through Cookies

Depending on the technology used, information collected through cookies may include an IP address, device identifier, browser type, operating system, approximate geographic information, referral source, pages visited, interactions, timestamps, session information, and similar technical or usage data.

Where such information constitutes personal data, we process it in accordance with our Privacy Policy and applicable data protection requirements.

Our Privacy Policy provides additional information regarding the purposes for which we process personal data, applicable legal bases where required, data retention, disclosures, international transfers, security measures, and your privacy rights.

16. International Data Transfers

Some service providers that support our website may process or store information in countries or regions other than the country in which you are located.

Where cookie-related information constitutes personal data and is transferred internationally, we will take reasonable measures required under applicable law to ensure that the information receives an appropriate level of protection.

Third-party providers may also maintain their own international data transfer mechanisms and safeguards.

17. Children's Privacy

Our website and services are primarily intended for businesses, professionals, organizations, and individuals seeking technology-related services and information.

We do not knowingly use cookies for the purpose of profiling children or intentionally targeting advertising to children through our corporate website.

If we become aware that personal data relating to a child has been processed in circumstances requiring parental or guardian authorization, we will take appropriate steps in accordance with applicable law.

18. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to our website, technologies, service providers, business practices, or applicable legal and regulatory requirements.

When we make material changes, we will update the “Last updated” date displayed at the top of this Policy and may provide additional notice where appropriate.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and similar technologies.

19. Contact Us

If you have questions, concerns, or requests regarding this Cookie Policy, our use of cookies, or the processing of personal data associated with cookies, you may contact:

PT Suova Technology Indonesia
Website: suova.co.id
Phone: +62 851-3485-3769
Address: Jl. Jenderal Gatot Subroto, Times Square Paramount No. 87125, Kabupaten Tangerang, Banten 15810, Indonesia

For privacy-related matters, you may also contact us through the official contact information published on our website.